FragranceX.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.1

FragranceX.com
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.2
Customer Support: 9.0
Products Met Expectations: 9.2

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of FragranceX.com


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-05-2009
I was extremely pleased with the overrall ease of using their website to browse, resd others' comments on various products, their payment options, the free shipping code,,,, but most of all, I was very happy with my product and it's delivery...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-05-2009
All boxes are in good presentation, thank you
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-05-2009
I love shopping via FragranceX.com. It saves time and eliminates the hassle of smelling different fragrances. I know what I want and order it.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-05-2009
Everything was okay
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-05-2009
Great....I'm quite happy with what I have already purchased. I will purchase more in the future.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review
Online Shopper
11-05-2009
I was out of town when the delivery was made and I wasn't in any hurry to receive the items.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review
Online Shopper
11-03-2009
I like the ease of ordering from your site and you have a good selection.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review
Online Shopper
11-03-2009
I received half my order and have not been able to contact anybody to resolve this issue...incredibly bad customer service
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-02-2009
I'm out of time........./
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-02-2009
This is the first time ive bought from this company but it will not be the last. What a GREAT experience.